FAQs

Q? What insurances do you accept?: A.

We accept most insurances including managed Medicaid such as Fidelis & Community Blue; however we do not accept straight Medicaid. We also have a sliding scale that we offer to anyone interested in coming that does not have insurance or has straight Medicaid. The sliding scale fee varies according to income and household size so you would need to call our office to obtain that exact fee.
Q? Does your agency prescribe medications?: A.

We do not prescribe medications here at our office. We do, however communicate with the primary care physician and make recommendations if our therapists feel that medications are needed.
Q? Do you counsel children?: A.

We do counsel children in our office. We also have our school based programs (see PFC/DOPP page) where children are discreetly seen during the school day. Please note: If the child that is seeking counseling is very young we counsel the child and caretaker together.
Q? How long does it take to get an appointment scheduled?: A.

Though we accept most insurances, all of our therapists are not able to bill every insurance. So depending on which therapist is assigned to you could determine the wait time. Normal wait time is usually 1-2 weeks. We do have a waiting list and there are often times able to offer appointments earlier than the original scheduled time.
Q? How do I get an appointment?: A.

Intake procedure: Our staff collects all of your demographic information at the time of your initial call including your insurance information and a brief summary of your specific situation. We then turn that information over to our Director of Clinical Services/Executive Director who assigns each case based on specific factors (including insurance) in order to be sure that we schedule with the best provider for your situation. We then would call you to schedule the next available appointment.
Q? What is the cost for a session?: A.

Each insurance pays at different rates. You can always call your insurance company directly to see what the cost would be for outpatient mental health visits. They can also inform you if you have a deductible and how much has been met (if any).